Terms of Service

Last Updated: September 27, 2026

1. Introduction

Welcome to LumiDermaCare.

These Terms of Service ("Terms") govern your access to and use of the LumiDermaCare website, products, and services.

By accessing our website, browsing products, placing an order, or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

LumiDermaCare is operated by:

Kunming Nianchu Trading Co., Ltd.

2. Company Information

Brand Name:
LumiDermaCare

Website:
LumiDermaCare.com

Operating Entity:
Kunming Nianchu Trading Co., Ltd.

Responsible Person:
Xu Xinggai

Business Address:

Room 1001, Unit 1, Building 6, Donghu Yuan, Dahua Gongyuan Tianxia, Huajin Road, Qingyun Subdistrict Office, Panlong District, Kunming City, Yunnan Province, China

Email:
service@lumidermacare.com

Phone:
+86 15622487901

Customer Service Hours:

Monday-Friday
9:00 AM-6:00 PM PDT

3. Website Use

By using LumiDermaCare.com, you agree that:

You will use this website only for lawful purposes.
You will not attempt to interfere with website security or functionality.
You will not use our website for fraudulent activities.
You will provide accurate information when placing orders or contacting customer service.

We reserve the right to restrict or terminate access to our website if users violate these Terms.

4. Online Store Terms

To purchase products from LumiDermaCare, you must provide accurate and complete information, including:

Full name
Shipping address
Billing information
Contact information

You are responsible for ensuring that all information provided during checkout is accurate.

We reserve the right to refuse or cancel orders in cases including:

Incorrect pricing information
Suspected fraudulent activity
Product availability issues
Violation of these Terms

5. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, and availability information are accurate.

However:

Product colors may vary depending on your device display.
Minor variations may occur due to manufacturing processes.
We cannot guarantee that all website information is completely error-free.

If an error affects your order, we will contact you and provide an appropriate solution.

6. Pricing and Payment

All prices displayed on LumiDermaCare are listed in United States Dollars (USD) unless otherwise stated.

We reserve the right to:

Update product prices
Correct pricing errors
Modify promotions or discounts

Payment must be completed successfully before an order can be processed.

Accepted payment methods may include payment providers available through Shopify checkout.

7. Orders and Order Acceptance

After placing an order, you will receive an order confirmation email.

Please note:

Receiving an order confirmation does not guarantee final acceptance.
Orders may be reviewed before shipment.
We reserve the right to cancel orders when necessary.

If your order is cancelled after payment, any applicable refund will be processed to your original payment method.

8. Shipping and Delivery

Shipping services, costs, and delivery estimates are described in our Shipping Policy.

Available shipping options include:

Express Shipping

Orders: $0.00-$48.99
Fee: $5.99

Free Express Shipping

Orders: $49.00 and above
Fee: Free

Free Standard Shipping

Orders: $39.00-$48.99
Fee: Free

Standard Shipping

Orders: $0.00-$38.99
Fee: $2.99

Delivery times are estimates and may be affected by carriers, weather, customs processing, or other circumstances beyond our control.

9. Returns and Refunds

LumiDermaCare provides a:

180-Day Return Period

The return period begins from the date you receive your order.

Customers may request a return within 180 days after delivery, subject to the requirements stated in our Return & Refund Policy.

To request a return:

Email:

service@lumidermacare.com

Customers should contact us before sending any returned products.

Refunds, return conditions, and processing procedures are governed by our Return & Refund Policy.

10. Intellectual Property Rights

All content on LumiDermaCare.com, including but not limited to:

Logos
Brand names
Product images
Website design
Text content
Graphics

is owned by or licensed to LumiDermaCare and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without written permission.

11. Prohibited Activities

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to website systems
Upload harmful code or malware
Misrepresent personal information
Violate intellectual property rights

Violation of these Terms may result in termination of access.

12. Third-Party Services

Our website may use third-party services, including:

Shopify ecommerce platform
Payment processors
Shipping providers
Analytics providers

Third-party services operate under their own terms and privacy policies.

We are not responsible for the content, policies, or practices of third-party websites or services.

13. Disclaimer

We provide our website and services on an "as available" basis.

While we make reasonable efforts to maintain accurate information, we do not guarantee:

Continuous website availability
Error-free operation
Complete accuracy of all website content

14. Limitation of Liability

To the maximum extent permitted by applicable law, LumiDermaCare and Kunming Nianchu Trading Co., Ltd. shall not be liable for indirect, incidental, or consequential damages arising from:

Website use
Product use
Shipping delays
Third-party services

Nothing in these Terms limits rights that cannot legally be excluded.

15. Governing Law

These Terms shall be governed and interpreted according to the laws applicable to the location of Kunming Nianchu Trading Co., Ltd., without regard to conflict of law principles.

Any disputes arising from these Terms or your use of LumiDermaCare services shall be handled through appropriate legal procedures in accordance with applicable laws.

16. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are published means you accept the updated Terms.

17. Contact Us

If you have questions about these Terms of Service, please contact us:

LumiDermaCare

Operated by: